Rapid troubleshooting and urgent bug fixes
Rapid troubleshooting with Solution Group: fix your critical bugs in record time. At Solution Group, we intervene immediately on blocking incidents or outages that may impact your applications or systems. Our goal: secure your environments, minimize downtime, and ensure business continuity, even in the most critical situations.
Immediate intervention for critical incidents
Our experts quickly analyze the root cause of bugs, fix issues, and implement secure measures to prevent regressions. Each intervention is quoted individually, based on complexity and urgency, to provide a fast, reliable, and targeted service.
List of services / types of interventions
- Blocking bugs
- Inaccessible or unstable application
- Critical feature unavailable
- Errors preventing system usage
- Production incidents
- Issues after deployment
- Regressions following an update
- Failures related to environment (APIs, third-party services, configuration)
- Technical outages
- Server or backend errors
- Database issues
- Deployment or cloud-related failures
- Quality and security
- Rapid root cause analysis
- Targeted and secure fixes
- Implementation of unit tests when relevant
- Post-fix verification to prevent regressions
Intervention framework and customized pricing
Our interventions may include work outside standard hours, immediate prioritization, and temporary access to environments (production, staging). Pricing is defined based on urgency level, bug nature, and time required for analysis and resolution. With Solution Group, your critical incidents are handled quickly and efficiently to ensure business continuity.